Frequently asked questions
Why the rebrand?
We wanted to create a space that feels welcoming to everyone, not just women. Our new direction brings the store back to its original roots as both a boutique and a garden center, while creating a clearer distinction between the two sides of the business.
While the store has had different people overseeing its operations throughout the years, ownership has remained the same. Our rebrand was a collective decision made by the team, with everyone working together to create a fresh identity that better reflects who we are, what we offer, and the direction we want to grow in.
Are you a seasonal business?
We are open all year with a short break during the holidays
Where are you located?
Visit us!
1403 122nd St Chippewa Valley
Do both the Garden Center and the Boutique sell online?
Yes! You can shop both sides of our business online and check out with everything in one order. Think of it like shopping at a grocery store, where you can purchase groceries, clothing, and other items all in the same transaction. Our garden center and boutique work the same way!
Do you offer curvy sizes?
Yes! We offer extended and curvy sizes in our boutique!
Do you offer local pickup, shipping, etc?
We offer both local delivery and in-store pickup to make shopping with us even easier!
Local Delivery: We deliver within a 25-mile radius of our store in Lake Hallie, WI. Enjoy FREE local delivery on orders over $75! Delivery fees apply to orders under $75 and may vary depending on your location.
In-Store Pickup: Prefer to pick up your order? Select in-store pickup at checkout, and we'll have your items ready for you at no additional cost!
For questions about delivery availability, fees, or pickup arrangements, please contact us at 715-832-0800 or info@greenoasis.co.
When will I get my order?
Most orders are processed within 1–3 business days. You’ll receive tracking information or pickup instructions once your order is ready.
Return policy
Yes. Returns are accepted within 14 days of receiving your item. Items must be unworn or unused, with tags and original packaging. Email us at info@greenoasis.co to start the process.
We cannot accept returns on perishable goods (food, flowers, plants), personalized items, beauty or personal care items, hazardous materials, flammable liquids, gift cards, or sale items.
Once your return is received and inspected, approved refunds are issued to your original payment method within 10 business days. If more than 15 business days have passed since your refund was approved, email us at info@greenoasis.co.
How do I contact customer service?
Phone: 715-832-0800
Email: info@greenoasis.co
Our customer care hours are Monday through Friday, 8 AM–4 PM.
As a small, dedicated team, we strive to give every customer the time and attention they deserve. To ensure the best experience, we recommend calling ahead if you plan to visit with a specific question or concern.
Please allow additional time for responses during busy periods or outside regular customer care hours. We appreciate your patience and understanding as we work to assist each customer with care.